Planning for Growth and Success
Almost all business owners want their businesses to grow. They want to see more sales and profits. They want to offer their employees the opportunity to learn and achieve. But, how do business owners actually achieve the growth they want? Well, it takes much more than merely wanting growth, that’s for sure.
When you go on a trip, you likely use a map to show you where you want to go. You also need to plan for money to pay for the trip, gas to fuel your car and food to fill your belly. It’s the same for businesses that set out on a journey to grow. They need to map out where they want to go, how they will get there and how they will pay for it. Here’s how you can get your business started down the path of success.
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Make a written plan. Just how much do you want to grow? By 10 percent?
50 percent? 100 percent? Write it down. Decide on an exact number and
then figure out how many new clients/sales would be required to reach
your goal. From that point, decide what marketing activities are
necessary to produce the leads that will become those new
clients/sales. And when you get those new clients and sales, figure out
how you will support them, e.g. customer service staff, production
capacity, inventory.
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Share your plan with others. It's going to take more than your hard
work to make growth happen. You can be on your way to getting the help
you need by communicating your plan to others. Your staff needs to be
in tune with your goals for the company so they can help work toward
them. In addition, one of the most powerful tools to help you reach
your goals is an advisory board, a group of peers and advisors who can
support you and your goals. They can hold you accountable, introduce
you to resources, and tell you what worked for them.
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Measure the key indicators of your plan’s success. When we were kids,
we played a game called Warmer/Colder. One of us would hide an item in
a room and the others would try to find it. The one who hid the item
would announce that we were “warmer” as we got close to the item and
“colder” as we moved away from it. Your goals need to have a similar
feedback system. Track and measure indicators that show you if you are
reaching your goals. If you want to see sales grow, track how many
sales leads you have received and how many closed. See if you can
increase the closing ratio or lower your cost per lead. The longer your
sales cycle, the more interim checkpoints you need to track to give you
an indication of where your sales process is working or where it is
breaking down. Do this for each of your goals.
- Regularly review your plan and make necessary changes. The weekly
sales meeting seems to have fallen into disrepair in some companies.
But without a regular time to review our results, we don’t know if we
are making progress. Pick a time and look at your indicators of
success. Are you seeing the results you predicted? Why or why not? What
minor changes can you make to see if the results will improve? Make
sure these meetings are frank and your commitments have teeth. I talked
to one client who told me they had weekly sales meetings, so I sat in
on one. The two partners (who did most of the business development) got
together and one said, “Did you make your follow-up calls?” The other
replied, “No, did you?” Satisfied that they were both underachieving
equally, the meeting adjourned. This won’t work. Find someone who will
embarrass you if you don’t achieve your goals; someone whom you respect
and don’t want to disappoint.
The start of a new year is a perfect time to stop and reflect on what you want for your business, both in the short-term and long-term. Make it your New Year’s Resolution to not only want your company to grow, but to make it grow.
If any of these items are things you’ve been thinking about but you need some help getting over the hump, that’s what we do at Anchor Advisors. Give us a call today and we’ll get right to work assisting you in measuring and achieving your goals!
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