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People	When to Listen to Your Customers (and when NOT to!) Vol 5, No 5 Learn to listen to your customers in a way that will help you grow your business.	05/06/08
Performance Measures	Excellence - or Mediocrity? Vol 5, No 4 How does your firm strive for excellence everyday and with every client?	04/07/08
People	Hire Correctly - Not Quickly Vol 5, No 3 Going slow when your instincts are to go fast.	03/07/08
People	Making Change \'Stick\' Vol 5, No 2 To get value from a new system, people have to use it.	02/11/08