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Process	Results, not Just Talk in Your Meetings Vol 2, No 2 Every meeting has a purpose. That goes without saying, right?	09/12/05
Process	RFP: Really Foolish Process? Vol 10, No. 4 It’s ok to respond to an RFP, but respond on your terms not theirs.	04/19/13
Process	Stay \'Connected\' to your Customers Vol 4, No 3 Engaging the whole workforce to maintain client connections.	03/18/07
Process	Take Chances, Make Mistakes - It\'s Ok! Vol 6, No 11 A business owner who doesn’t make a single mistake is probably not leading a growing business.	11/10/09